Peraton

Network Operations Tier II Manager

Join Peraton as a Network Operations Tier II Manager in Springfield, VA. Leverage ServiceNow for incident management while overseeing CBP network operations. 6+ years required. Salary: $104K-$166K.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 30, 2025

Peraton is seeking a Network Operations Tier II Manager to support the Customs and Border Protection (CBP) Network Management Support Services. The role will involve supporting network operations, monitoring, and maintenance for all CBP Network infrastructure.

Requirements

  • Must have 6+ years of work experience
  • U.S. Citizen with the ability to obtain a CBP Public Trust
  • 4+ years of experience in a NOC environment providing Tier II support
  • Working knowledge of OSI Model Layers 1-3
  • Strong understanding of TCP/IP and network technologies
  • Familiarity with network security devices, IPsec VPNs, routing, switching, VRF, VLANs, bandwidth utilization, and load balancers
  • Experience using Wireshark, Syslog, Netscout, and SteelCentral to monitor, capture, mine, and interpret data
  • Proven experience troubleshooting, upgrading, and implementing Cisco switches and routers
  • Experience troubleshooting, upgrading, and implementing Cisco ASA Firewalls
  • Experience troubleshooting, upgrading, and implementing F5 Load Balancers
  • Experience writing firewall rules, NAT configurations, and IPsec communications
  • Ability to manage, audit, and deploy network device configurations via HPNA
  • Experience using trouble-ticketing tools such as ServiceNow or Remedy
  • Knowledge of Incident, Change, Problem, and Request management practices

Benefits

  • Target Salary Range: $104,000 - $166,000
  • EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law

Requirements Summary

6+ years of work experience, 4+ years of experience in a NOC environment, strong understanding of TCP/IP and network technologies