Leidos

NGDE System Administrator

Join Leidos as a Senior System Administrator in Alexandria, VA. Support DOD IT contracts, manage NGDE infrastructure, and enjoy competitive pay and career growth.

ServiceNow Role Type:
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Implementer
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Support Specialist
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System Administrator
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
January 7, 2025

Leidos is seeking a Senior System Administrator to support a large enterprise IT contract for the DOD. The System Administrator will maintain the NGDE thin client back-end infrastructure and provide customer support. The role involves overseeing implementation of new capabilities, troubleshooting existing services, and maintaining the security and operability of production systems.

Requirements

  • Experience with interacting with customers to handle service inquiries and problems.
  • Experience working as a Tier 2 & Tier 3 system administrator/engineer.
  • Knowledge of IC IT standards and best practices.
  • Experience troubleshooting issues in a growing environment.
  • Expertise with ForcePoint’s Trusted Thin Client (TTC) system or similar Multi-level Security (MLS) systems.
  • Experience with IT Service Management (ITSM) solutions such as ServiceNow, Remedy or other solutions.

Benefits

  • Competitive pay range $89,700.00 - $162,150.00
  • Opportunities for career development and advancement
  • Excellent work-life balance
  • Time for well-being

Requirements Summary

8+ years of experience in system administration, expert knowledge of ForcePoint’s Trusted Thin Client (TTC) system, and experience with IT Service Management (ITSM) solutions
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