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PSI
NIPR Help Desk Specialist
Join PSI as a NIPR Help Desk Specialist in San Antonio, TX. Leverage ServiceNow for IT support, requiring 3+ years experience and Microsoft expertise. Benefits include paid leave and 401(k) match.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 2, 2025
Planned Systems International (PSI) is seeking a NIPR Help Desk Specialist to provide on-site desktop, software, and peripheral support to US Army North (USARNORTH) personnel. The ideal candidate will have 3+ years of experience supporting IT Help Desk and knowledge of Microsoft Operating System, Microsoft Office applications, and other common desktop applications.
Requirements
- Active T3 investigation with ability to obtain and maintain necessary security clearances
- 3+ years experience supporting IT Help Desk
- Experience using ServiceNow ticketing system
- In-depth knowledge of Microsoft Operating System, Microsoft Office applications, and other common desktop applications
- Project a positive image and professional manner always
- Knowledgeable communicating desktop support concepts to technical and non-technical personnel
- Computer Environment Certificate in latest version of Windows
Benefits
- Paid leave
- Group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance
- Flexible spending account and health saving account options
- 401(k) retirement plan with employer contribution match
Requirements Summary
3+ years IT Help Desk experience, in-depth knowledge of Microsoft Operating System, and Computer Environment Certificate in latest version of Windows
