endeavour group careers

Observability Platform Lead

Join Endeavour Group as an Observability Platform Lead in Surry Hills. Drive observability practices, enhance EGL applications, and enjoy flexible work and exclusive discounts.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Reporting and Analytics
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
February 12, 2025

The Observability Tech Lead role is responsible for driving the implementation and ongoing enhancement of observability practices within Endeavour Group. This role ensures the EGL applications are functioning optimally and any issues can be quickly identified and mitigated.

Requirements

  • Proficiency in observability tools like Dynatrace, Prometheus, Grafana, Datadog, New Relic, OpenTelemetry, ELK Stack, Jaeger, etc.
  • Significant experience in software engineering, system design, or DevOps, with at least 5 years focused on observability and monitoring in production environments.
  • Strong understanding of distributed systems, microservices, and cloud architectures.
  • Familiarity with container orchestration platforms (e.g., Kubernetes) and cloud platforms (AWS, GCP, Azure).
  • Solid understanding of ITIL 4 principles, particularly in incident, problem, and change management processes.
  • Skilled in creating reports and dashboards to support data-driven decision-making.
  • Familiarity with JavaScript, Glide API, and ServiceNow automation workflows to streamline IT processes.

Benefits

  • Flexible working in every sense
  • An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days
  • Free services to help you live well and support your physical, mental and financial wellbeing

Requirements Summary

5+ years of experience in software engineering, system design, or DevOps, with proficiency in observability tools and a strong understanding of distributed systems and cloud architectures