Abile Group

Operations 24x7 Support (Sr System Administrator)-Night Shift / Weds(Alt) - Sat 1730-0530ET

Join Abile Group as a Sr System Administrator in Springfield, VA. Leverage ServiceNow skills for 24x7 support, troubleshooting, and ITIL V4 compliance.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
April 16, 2025

Abile Group has an exciting opportunity for Operations 24x7 Support (Sr System Administrator)-Night Shift / Weds(Alt) - Sat 1730-0530ET on a 10 year contract. The right candidate will possess the skills and qualifications to handle all responsibilities independently and professionally.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline
  • 3+ years of experience in systems administration
  • Must meet current DoD 8140 IAT Level II requirements or higher
  • Working knowledge and understanding of the ITIL V4 framework with the intent of attaining ITIL V4 Foundations certification
  • Effective investigation, triage, and troubleshooting of tier 2+ issues in a virtual environment
  • Virtual host and Server administration
  • Hands-on administration within a virtualized environment
  • Enterprise-level monitoring suites/software (i.e. BMC BPPM/TrueSight, HP NNM, Splunk, WhatsUp Gold, Nagios, etc.)
  • Maintaining detailed, operational awareness of various cross-functional, technical disciplines
  • Working experience with ITSM software suites, preferably ServiceNow

Requirements Summary

3+ years of experience in systems administration, working knowledge of ITIL V4 framework, and effective investigation, triage, and troubleshooting of tier 2+ issues