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FIS
Operations Analyst( Change Management, Jira) (Payments or Banking Domain)
Join FIS as an Operations Analyst in Chennai. Support payments, manage incidents, and collaborate on solutions. Requires 6-10 years in Banking/Payments. Competitive benefits.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 18, 2025
Operations Software Analyst responsible for providing L2 support, examining mistaken payments, and managing incidents, changes, and problems. Collaborates with the team to process files, fix production issues, and ensure functional processing of payments.
Requirements
- Overall experience of 6-10 years into Banking, Payments Domain, Change Management, Basic testing skills
- Experience in ServiceNow
- Basic knowledge of OPF or OPF basic training done
Benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities
- A competitive salary and benefits
- Great workspaces with dedicated and motivated colleagues
Requirements Summary
6-10 years of experience in Banking, Payments Domain, and Change Management, with basic knowledge of ServiceNow and OPF
