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Zealogics.com
Operations Analyst II
Join Zealogics as an Operations Analyst II in Montvale, NJ. Leverage ServiceNow skills for global application support. Strong MS Office and communication skills required. Contract position.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 5, 2025
Experienced team member working in the Global Business Operations (GBO) Business Process Help Desk (BPHD) Team providing Global Application Support, with occasional extended support during nights/weekends/holidays as needed.
Requirements
- Strong working knowledge of MS Office (Word, Excel, PowerPoint, Access)
- Familiarity with ServiceNow or similar customer service ticketing application
- Familiarity with data research tools (Refinitiv, Thomson Reuters, Moody's)
- Familiarity with HTML and SQL
- Big 4 experience
- Excellent organizational skills with attention to detail
- Ability to prioritize and facilitate assignments with minimal supervision
- Strong oral and written communication skills
- Strong customer relationship management skills and analytical ability
- Good interpersonal skills with demonstrated success in dealing with diverse functional teams
- Research & Troubleshooting Skills – detail oriented
- High level of motivation with a strong commitment to customer service and continuous improvement
- Ability to handle multiple tasks and support special project needs
Benefits
- Contracted position
Requirements Summary
Experience with MS Office, ServiceNow, data research tools, and strong organizational and communication skills
Apply now
Montvale
|
New Jersey
United States
Entry Level
In-Person
Contract / Temporary
