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FIS
Operations Analyst(Incident Management, Problem Management) (Payments Domain)
Join FIS as an Operations Analyst in Hryna. Support payments systems, manage incidents, and enhance processes. Requires 6-10 years in Banking. Competitive benefits.
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
Change Management
Problem Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
February 17, 2025
Operations Software Analyst– Payments: provide L2 application support, incident management, change management, problem management, and monitoring of systems for functional processing of payments.
Requirements
- 6-10 years experience in Banking, Payments Domain, Change Management, and Basic testing skills
- Experience in ServiceNow, and knowledge of OPF or OPF basic training
- Knowledge of ISO 8583, ISO 200022, and other payments formatters
Benefits
- Competitive salary and benefits
- Great workspaces with dedicated and motivated colleagues
- A broad range of professional education and personal development possibilities
Requirements Summary
6-10 years of experience in Banking and Payments Domain, knowledge of ServiceNow and OPF
