Oracle DBA/Oracle Apps DBA

Join a rapidly growing world-class team as an Oracle DBA/Oracle Apps DBA to provide world-class support to top-tier customers. Champion service reliability, eliminate outages, and build valuable customer relationships.

Requirements

• Hands-on experience in driving incidents and/or planned application or infrastructure activities in a large-scale HA enterprise solution according to MAA best practices
• Good understanding of Agile software development principles including using common tools such as JIRA and Confluence along with knowledge in handling ticketing systems like MOS/Remedy/ServiceNow
• Good understanding and appreciation of Oracle Cloud Infrastructure and Cloud native services
• 3+ year experience of running medium to large scale customer facing software services in incident and/or problem management function
• BS or MS in Computer Science, or equivalent
• Managing and triaging tickets. Driving prioritization and execution of work based on impact
• Passionate about Cloud, customer focused, have experience in incident management + problem management and thrive in a dynamic team culture
• Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working
• Systematic problem-solving approach, strong communication skills, a sense of ownership and drive
• Able to work unsupervised, independently and within a global team
• Strong leadership skills to direct service teams during Major Incidents
• Exceptional written and verbal communication skills with meticulous attention to detail
• Willingness to work in shifts including on holidays and weekends
• Ability to follow standard engineering principles and Automation practices
• Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks
• Knowledge on Production Support on any one or more applications preferably on Oracle EBS, Hyperion, People Soft, Fusion Middleware/SOA or any Oracle Cloud product handling experience
• Resolving Managed Cloud Services customer incidents by identifying, analyzing and resolving technical problems related to Oracle software systems
• Highly skilled in administering Oracle applications and databases on UNIX/Linux environments in both a single tier and multi-tier architecture
• Strong understanding of Linux/Unix commands
• Capable of working in highly stressful situations
• Ability to multitask and assist team in troubleshooting escalated technical issues

Benefits

• Competitive benefits based on parity and consistency
• Flexible medical, life insurance, and retirement options
• Volunteer programs