Next Step Systems

Organizational Change Management (OCM) and Communications Consultant, Hybrid – Need to Live in Annapolis, MD Area

Join Next Step Systems as an OCM and Communications Consultant in Annapolis, MD. Drive change management, stakeholder engagement, and communication strategies. 3-5 years experience required. Benefits include medical insurance and retirement plan.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
Discovery
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Virtual Agent
Department - JobBoardly X Webflow Template
Hardware Asset Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Hardware Asset Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 20, 2024

We are seeking an Organizational Change Management (OCM) and Communications Consultant to take an active role in engagement execution for change management, including stakeholder management, developing materials, and executing change management and communications collateral.

Requirements

  • Minimum of 3-5 years of experience
  • Bachelor's Degree OR 7 years of relevant experience may be used in lieu of Bachelor's Degree
  • Need experience with ERP Discovery
  • Experience on an ERP Modernization Project and Financial Management implementation is preferred
  • Experience implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle
  • Change Management experience in stakeholder engagement - facilitating interviews, focus groups, surveys, etc.
  • Change Management experience in drafting and communications
  • Change Management experience participating in change agent / champion programs
  • Communications experience creating collateral, specifically through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products
  • Experience developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers
  • Experience developing and executing communication and engagement plans for a wide array of stakeholders
  • Organizational and project management skills
  • Experience leading one or more tasks or work streams within a client engagement, overseeing individual contributions, as well as potentially overseeing the work of additional engagement or junior staff
  • Excellent written and verbal communication skills across all levels of business, including experience writing reports and client or public-facing documents, as well as communicating complex concepts effectively through MS PowerPoint, including creating custom visuals and customization of slide masters
  • The ability to work as part of a team and prioritize resources and time effectively
  • A Public Trust background check is required

Benefits

  • medical insurance
  • retirement plan
  • PTO
  • etc.

Requirements Summary

Minimum of 3-5 years of experience and Bachelor's Degree or 7 years of relevant experience