Takeda

Platform Architect ServiceNow Data, Digital & Technology Workflows

Join Takeda as a Platform Architect in Bengaluru, leveraging 9+ years of ServiceNow expertise to drive digital transformation. Enjoy competitive benefits and a flexible work environment.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Incident Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 23, 2025

The Future Begins Here. At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Requirements

  • 9+ years of experience in ServiceNow solution architecture, product design, and implementation.
  • 6+ years of Extensive knowledge of ServiceNow’s key platform capabilities (e.g., Intelligence, Automation, Omni channel engagements, Foundation Data, Automated testing)
  • 5+ years of Experience with Servicenow UX Framework, UI Actions, UI Policies, Glide records, Script Includes, Business Rules, & ACLs within the ServiceNow framework (preferred)
  • 5+ years Extensive architecture experience and strategic mindset to translate enterprise goals into ServiceNow product solutions, driving towards intelligence-based citizen development.
  • 6+ years Deep knowledge of ServiceNow’s key product suites (e.g., ITSM, ITOM, CSM, SecOps, IRM, HRSD, AppEngine).
  • 8+ years of Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including SSO, SAML, SSL, Web Services, GraphQL, REST, LDAP, JDBC, ODBC.

Benefits

  • Competitive Salary + Performance Annual Bonus
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Health & Wellness programs including annual health screening, weekly health sessions for employees.
  • Employee Assistance Program
  • 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
  • Broad Variety of learning platforms
  • Diversity, Equity, and Inclusion Programs
  • Reimbursements – Home Internet & Mobile Phone
  • Employee Referral Program
  • Company-Provided Transport: Available at scheduled times for 2nd shift employees for a smooth commute to office and back home
  • Security Escort for Drop-Off: Female employees receive a security escort to their designated drop-off point after the shift for safety
  • Shift Allowance: Additional shift allowance will be provided for hours worked outside regular working hours
  • Food/Meal: Meal will be provided for the 2nd shift employees
  • Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

Requirements Summary

9+ years of experience in ServiceNow, Strong knowledge of ServiceNow platform, Excellent communication skills