Platform Reliability Engineer

Homecare Homebase is hiring a Platform Reliability Engineer to work in a hybrid environment, combining software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. The ideal candidate will have 3+ years of experience in a 24x7 production enterprise-class environment as an SRE or comparable role, with expertise in coding, complexity analysis, troubleshooting, and large-scale modern system design.

Requirements

• Practice sustainable incident response and blameless postmortems.
• Operationalization of services including system testing, instrumentation, monitoring, capacity model development, training, and transition to operation teams.
• Write engineering level documentation and develop operational excellent standard operating procedures and run books with a bias towards automation.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Platform engineering and automation to maintain scale and reliability of systems.
• Manage deployments of major releases.

Benefits

• Strong written and verbal interpersonal skills.
• Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
• Experience solving problems via automation using orchestration platforms such as JAMS, Ansible, Azure Automation, and ServiceNow Flows.