Origami Risk

Platform Support Specialist

Join Origami Risk as a Platform Support Specialist. Leverage your ServiceNow skills to troubleshoot and support SaaS solutions. Competitive benefits included.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 21, 2023

As a Platform Support Specialist, you will be responsible for providing advanced technical support, troubleshooting complex issues, and collaborating with cross-functional teams to deliver exceptional service to our customers.

Requirements

  • Bachelor’s degree in computer science, Information Technology, informatics, or other related field.
  • 3+ years of experience in a support team or similar role within a SaaS environment.
  • Experience with ticketing systems and software (ServiceNow, JIRA, Asana, Aha, Azure DevOps, or others)

Benefits

  • Competitive medical, dental, and vision benefits
  • Wellness reimbursement
  • Life insurance
  • 401(k) with company match
  • Vacation and sick leave benefits

Requirements Summary

3+ years of experience in a support team or similar role, bachelor’s degree in computer science or related field, experience with ticketing systems and software