Zensar

Presales Solution Architect

Join Zensar as a Presales Solution Architect in India. Leverage 15+ years of experience in ITSM and presales to drive large managed services proposals. Competitive salary and growth opportunities await.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
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Sales
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 19, 2025

We are seeking a Presales Solution Architect with 15+ years of experience in presales and solutioning, technical experience in ITSM, monitoring/AIOps, and strong collaborative experience to work on large managed services proposals.

Requirements

  • 15+ Yrs of total experience with minimum 5 Yrs of dedicated experience in presales & Solutioning
  • 10 Yrs of Hands on experience in ITSM, Monitoring/AIOps
  • At least one implementation certification for each of the tower from any top 3 Tier OEM’s
  • Sales, Presales and Solutioning accreditations, certifications from leading OEM’s like ServiceNow, BMC, Manage Engine
  • Good interpersonal skills and connects with OEM to get the best possible discounts and timely quotes for product procurement
  • Good experience with pricing and commercial engineering to make the proposal customer favourable
  • Good understanding on licensing models for the major OEM’s
  • Strong understanding of IT Infrastructure domain towers with vertical applications understanding
  • Well aware of SLA’s KPI’s, MSA Terms, Penalty clauses, legal terms and compliance used globally
  • Travel ready for requirement gathering, defence presentations and kick-off calls
  • Experience of handling RFP’s which includes Product + Services with OEM’s like : ServiceNow, BMC, HPE, Manage Engine, Ivanti, SNOW Software, Flexera, Ansible, Resolve, FreshWorks, Summit AI, etc.
  • Experience of working on multi-million standalone ESM tools RFP’s as well as 50+ Mn of Managed Services RFP’s
  • Ability to construct innovative solutions for Green Field, Brown Field Implementations, Upgrade & migration opportunities and Development, Integrations work
  • Ability to build futuristic Target Operating Models, cost effective and transformative multi year solutions
  • Ability to handle 5 + RFP’s in a month with a stand alone ESM Tools RFP to business conversion ration of at least 30%
  • Ability to effectively utilize his time with multi-tasking and keep track of WIP, submitted proposals
  • Ability to work with extended business hours, and over weekends if required basis the urgency of proposal submission

Benefits

  • Competitive salary
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Requirements Summary

15+ years of experience in presales and solutioning, 10 years of hands-on experience in ITSM, and strong collaborative experience to work on large managed services proposals