SupportEngineer for Infrastructure Support with experience in Java, AppDynamics, Monitoring, PLSQL. Lead troubleshooting during production and ensure expected application performance levels are achieved.
Requirements
- Bachelor's degree in computer science engineering or a related field, or equivalent work experience required
- Experience in SLA management and Prod critical issues monitoring, escalation and resolution
- Exposure in ServiceNow Portal and organizational change procedures
- Experience in Java development, process automation, application health monitoring tools, Devops Experience in PL SQL
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Opportunities for employees to give back to their communities through volunteer programs