Principal, Infra Performance Monitoring & Analytics (PM&A)

Northern Trust is seeking an enthusiastic and dynamic individual to join the Performance Monitoring and Analytics Team as a Principal with a primary focus on developing complex end-to-end observability monitors for infrastructure, application performance, data analytics, and URL/WEB/CLOUD monitors.

Requirements

• 16+ years of industry experience as an Observability Engineer, Site Reliability Engineer, or similar role, with a focus on monitoring, logging, tracing, and alerting.
• Experience working in an Agile delivery environment
• Solid understanding of software development and application architecture principles
• Strong knowledge of observability tools and frameworks such as Dynatrace, Azure App Insights, Elastic, Prometheus
• Experience with Azure Managed Services, Serverless Frameworks
• Prior experience with Java, JS, Python, Teraform, NodeJS, Spring
• Dynatrace Certification Preferred
• ITIL Foundations Certification is preferred
• CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt
• Experienced in implementation on ServiceNow and Dynatrace Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
• Strong knowledge of incident management processes, including incident response, escalation, and post-incident analysis, root cause, error budget, mean time to detect, mean time to restore metrics.

Benefits

• Collaborative work culture
• Flexible working hours
• Encouragement of movement within the organization
• Accessible senior leaders
• Commitment to assisting the communities we serve
• Reasonable accommodation for individuals with disabilities
• Inclusive workplace
• Flexible working requirements
• Opportunities for professional growth and development