Join Discover Financial Services as a Principal IT Service Management Specialist in Riverwoods, IL. Lead CMDB processes, ensure best practices, and enjoy great benefits.
The Principal IT Service Management Specialist (ServiceNow) will provide process recommendations, technical governance, operational strategy, and set standards for the Company's Configuration Management Database (CMDB). The role will lead work efforts for the Configuration Management team and ensure that CMDB processes and functionality adhere to best practices for configuration management.