Principal IT Service Management Specialist (ServiceNow)

The Principal IT Service Management Specialist (ServiceNow) will provide process recommendations, technical governance, operational strategy, and set standards for the Company's Configuration Management Database (CMDB). The role will lead work efforts for the Configuration Management team and ensure that CMDB processes and functionality adhere to best practices for configuration management.

Requirements

• Associates Degree in Computer Science or related
• 6+ years of experience in IT Services or related
• In lieu of a degree, 8+ years of experience in IT Services or related
• ITIL Certification (Preferred)
• Physical and Cognitive Requirements

Benefits

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan