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Ameriprise Financial Services, LLC
Principal Lead- End User Computing
Join Ameriprise Financial in Noida as a Principal Lead- End User Computing. Oversee end-user support, manage incidents, and enhance user experience.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
February 6, 2025
As a Principal Lead- End User Computing, you will deliver comprehensive support for end-user computing applications and technologies, manage complex ServiceNow incidents, and ensure the maintenance and optimization of end-user experience services.
Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field
- Proven experience in end-user computing and collaboration technologies
- Strong problem-solving skills and the ability to work under pressure
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Requirements Summary
Bachelor’s degree in IT or related field, 2+ years of end-user computing experience, strong problem-solving skills
