ServiceNow

Principal Learning Skills Consultant

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Strategic Portfolio Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
March 13, 2025

The Principal Learning Skills Consultant will oversee customer-skilling programs, ensure effective learning outcomes, and maximize the value of ServiceNow product investments. They will collaborate with customers and internal stakeholders to execute learner targets, address upskilling and talent requirements, and foster successful ServiceNow University adoption.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • A minimum of 7+ years of experience in selling and implementing ServiceNow training solutions, or similar
  • 8-10 years minimum account management, sales or solution consultant experience at an enterprise level
  • Current Certified System Administrator (CSA), other ServiceNow certifications, PMP or ITIL certifications preferred
  • Consultative sales expertise, with a proven ability to align platform capabilities with client challenges to drive measurable business outcomes
  • Exceptional communication and presentation skills, with experience engaging with C-level decision-makers across industries
  • Proven experience effectively developing learning proposals/strategies for Enterprise-level organizations
  • Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals
  • Language skills: Arabic and fluent English

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • Collaborative and dynamic work environment
  • Flexible work arrangements, including remote work options
  • Comprehensive health and wellness programs
  • Employee recognition and reward programs
  • Opportunities for career advancement and leadership development

Requirements Summary

7+ years of experience in ServiceNow training solutions, or similar, and 8-10 years of account management or sales experience at an enterprise level