Principal Research Scientist/Engineer

Principal Research Scientist/Engineer job at ServiceNow. Develop operational solutions to run next-generation Large Language Models (LLMs) for Enterprise Language Generation. Lead the creation and availability of exceptional solutions to 9k+ enterprise customers worldwide.

Requirements

• 15+ years of related experience with a Bachelor's degree; or 12 years and a Master's degree; or a PhD with 8+ years of experience; or equivalent work experience.
• Experience in Instruction fine tuning and other fine tuning methodologies preferred.
• Strong problem-solving skills and the ability to adapt to evolving requirements and technologies in the AI field.
• Solid Machine Learning knowledge and hands-on experience.
• Experience with LLM's
• Experience with Search or Recommendation systems preferred
• Demonstrated experience in creating and maintaining large-scale data processing pipelines, ensuring accurate, efficient, and secure data processing.
• Proficiency in infrastructure design and implementation, with experience in building scalable and performant ML services.
• Communicating to both technical and non-technical stakeholders, and working to ensure that the benefits and limitations of GenAI technologies are clearly understood across the organization.

Benefits

• base pay of $236,000 - $413,000, plus equity (when applicable), variable/incentive compensation and benefits
• health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs