Principal Systems Engineer

As a Principal Systems Engineer, you will provide technical oversight, thought leadership, and mentorship to the Systems Engineering team. You will drive significant technical changes, create and reinforce pragmatic processes, and guide teams through making good architectural decisions. The role requires experience in integrating AI into work processes, a deep understanding of infrastructure concepts, and the ability to effectively communicate with stakeholders.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Can digest complexity and make it approachable by mortals and outsiders
• Can engage at the appropriate level – broad or deep – and knows which level of engagement is required for a given situation
• Can effectively communicate with all stakeholders: technical and not, management and not, junior staff through senior leadership
• Has a deep understanding of infrastructure concepts such as IP networking, block and file storage, load-balancers, etc.
• Is acquainted with common technologies used to build and maintain Linux-based systems, such as (but not limited to) Terraform, Cobbler, Puppet, Ansible, virtualization, containers, etc.
• Has a working understanding of related internet protocols such as DNS, LDAP, NTP, SMTP, HTTP, etc.
• Has integrity, honesty and can uphold ServiceNow’s values
• 5+ Architecture and systems lead experience

Benefits

• Base pay of $195,700 - $342,500
• Equity (when applicable)
• Variable/incentive compensation
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs