Veracity Consulting Group

Principal Technical Consultant - ITx Workflows

Join Veracity Consulting Group in Richmond, VA as a Principal Technical Consultant for ITx Workflows. Leverage your 3+ years of ServiceNow expertise to lead technical discovery and process improvement. ITIL certification preferred. Enjoy competitive pay, medical plans, and 401k benefits.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Discovery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
April 15, 2025

Veracity by RGP is seeking a Principal Technical Consultant for ITx workflows to join their fast-growing ServiceNow Practice team. The role involves leading technical discovery, re-engineering, improvement, and analysis sessions to identify solutions that are repeatable, efficient, and accelerate value by employing proven best practice solutions.

Requirements

  • 5+ years of experience in ITx product implementation and process consulting
  • ITIL certification (preferred)
  • 3+ years working with the ServiceNow platform on current releases
  • 5+ years’ experience in management consulting, technical design, implementation delivery
  • Excellent communication skills (written and verbal) with strong presentation and facilitation skills
  • Exceptional skills documenting process design, business requirements, agile user stories, process guides, and project collateral
  • Strong interpersonal skills with a strong customer centric mindset
  • Experience leading / executing complex strategic and operational initiatives at large organizations
  • Experience partnering with and advising executives

Benefits

  • Competitive compensation
  • Comprehensive medical plans
  • 401k Savings Plan
  • Employee Stock Purchase Plan

Requirements Summary

5+ years of experience in ITx product implementation and process consulting, ITIL certification (preferred), 3+ years working with the ServiceNow platform