Principal Technical Consultant, Federal

Principal Technical Consultant, Federal job at ServiceNow. The role involves working with customers to drive consumption, adoption, and customer satisfaction on the ServiceNow platform. The ideal candidate will have experience in leveraging AI, TS/SCI clearance, and at least 5 years of configuration/development experience for complex technologies.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• United States Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance
• At least 5 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
• Maintain skills / certifications on CIS-IRM and any other risk implementation certifications
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
• Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc.
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs
• Variable/incentive compensation
• Equity (when applicable)
• On Target Earnings (OTE) incentive compensation structure