Egon Zehnder

Product Analyst - ServiceNow

Join Egon Zehnder as a Product Analyst in Gurugram. Manage ServiceNow, customize modules, and drive user change. 3+ years experience required. Benefits include 5-day workweek and growth opportunities.

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Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
February 13, 2025

Egon Zehnder is a leading leadership advisory firm that offers a comprehensive benefits package, including 5 days of work in a fast-paced environment, direct work with senior management, and potential growth opportunities. The company aims to create an inclusive work environment and is committed to diversity and inclusion. As a Product Analyst, you will be responsible for managing ServiceNow in an enterprise setting, customizing and testing modules, and driving change in user behavior.

Requirements

  • Over 3+ years of working experience in ServiceNow
  • Experience working with ServiceNow Development especially the following modules
  • Understanding of the following core modules in ServiceNow – Incident, Change, Problem, Service Catalog, Asset Management, CMDB & Workflow and Flow Designer
  • Familiarity with HTML and CSS
  • Familiarity with Authentication mechanisms – Basic, OAuth & Certificate
  • Familiarity with Agile Development concepts
  • Ability to translate business requirements into technical specifications and design
  • Self-starter, positive attitude, and ability to problem-solve under minimal supervision
  • Strong communication, organizational skills, time & task management skills
  • Must understand complex business models
  • Ability to manage multiple simultaneous tasks within an open and interactive environment

Benefits

  • 5 Days working in a Fast-paced work environment
  • Work directly with the senior management team
  • Reward and Recognition
  • Employee friendly policies
  • Personal development and training
  • Health Benefits, Accident Insurance
  • Potential Growth for you!

Requirements Summary

Over 3+ years of ServiceNow experience, ability to translate business requirements into technical specifications, and strong communication skills