Commonwealth Bank - Internal

Product Owner

Join Commonwealth Bank in Sydney as a Product Owner. Drive product strategy and delivery in ITSM solutions. Strong ITSM and engineering experience required.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 7, 2025

Product Owner responsible for developing product strategy, delivery roadmap, and stakeholder partnerships to drive operational goals and desired outcomes. Strong experience in ITSM solutions in ServiceNow, engineering, and DevOps required.

Requirements

  • Demonstrable experience as a Product or Service Owner, with a strong focus on ITSM solutions in ServiceNow.
  • Strong background in Engineering or DevOps, with a deep understanding of CI/CD pipelines, infrastructure automation, and cloud technologies.
  • Hands-on experience with ServiceNow ITSM modules, including Incident, Problem, Change and Request Management.
  • Strong understanding of ITIL processes and their application within ITSM platforms

Requirements Summary

Strong ITSM experience, engineering background, and excellent communication skills required