Product Owner - Event Management (ITSM)

Northern Trust is a globally recognized financial institution that provides innovative financial services and guidance to individuals, families, and institutions. The company is committed to service, expertise, and integrity, and offers a flexible and collaborative work culture. As a Product Owner - Event Management (ITSM), you will be part of a team that serves the world's most sophisticated clients using leading technology and exceptional service.

Requirements

• 5-14+ years of Experience in IT Development Interfaces, Automation concepts and Support
• Strong in MIS and Presenting to all levels from C to A across organization
• 5-10 years in Production Support
• 8+ years in Service Management, preferably ITIL Certified
• 2-5 years hands on experience of Event Management in Service Now and or similar tooling/interfaces
• 2-5+ years in Event Management tooling, practices and processes, best practices and technologies preferably ServiceNow and Dynatrace
• 3+ years of Product Management Experience.

Benefits

• Reasonable accommodation for individuals with disabilities
• Flexible working requirements
• Inclusive workplace
• Career growth and development opportunities