Join Artech Information System LLC as a Production Support Analyst in Philadelphia. Analyze issues, manage problems, and enhance production efficiency. 2-3 years required.
The Production Support Analyst will ensure problems are analyzed and investigated, find temporary and permanent solutions, and reduce the number of production incidents through issue and pattern identification. The candidate should have a strong background in problem management, trending, and analysis, with 2-3 years of experience in a similar industry, preferably in Cloud and video services. Experience with Jira and/or ServiceNow is also required.