Rec ID 1825 -Sr Systems Analyst

We are seeking a Sr Systems Analyst with exceptional auditing skills and experience in Citrix Support to perform audits, implement technical initiatives, and improve processes.

Requirements

• 6+ years of experience in Citrix Support
• Basic knowledge of ITIL framework
• Experienced in Citrix VDA installation and support
• Skilled in Citrix Application Delivery Management (ADC)
• Good knowledge on Citrix Storefront, Delivery Controllers, WEM and profile management
• Hands on Experience on HDX/Edge Computer Optimization, Citrix Provisioning and Machine creation.
• Should have experience in Multifactor authentication
• Good Verbal and written communication skills
• Working experience on ServiceNow and Power BI
• Ability to automate repetitive tasks.
• Experience in automation or power shell scripting would be an added advantage.
• Basic database understanding (SQL).
• Experienced in Application support or Quality Analyst
• Should be able to communicate with Project Managers and other technical leads.
• Maintain a service-oriented environment focused on problem prediction, detection, and resolution.
• Proven expertise to ensure high level security, accuracy, and efficiency, demonstrate attention.
• Drive continual improvement through strategic and thoughtful solutions with an automation first attitude.
• Willing to work in fixed US shift.