Altera Digital Health India

Rec ID 1825 -Sr Systems Analyst

Join Altera Digital Health India as a Sr Systems Analyst in Pune. Requires 6+ years in Citrix Support, ITIL knowledge, and automation skills. Competitive benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Technical Project Manager
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 4, 2024

We are seeking a Sr Systems Analyst with exceptional auditing skills and experience in Citrix Support to perform audits, implement technical initiatives, and improve processes.

Requirements

  • 6+ years of experience in Citrix Support
  • Basic knowledge of ITIL framework
  • Experienced in Citrix VDA installation and support
  • Skilled in Citrix Application Delivery Management (ADC)
  • Good knowledge on Citrix Storefront, Delivery Controllers, WEM and profile management
  • Hands on Experience on HDX/Edge Computer Optimization, Citrix Provisioning and Machine creation.
  • Should have experience in Multifactor authentication
  • Good Verbal and written communication skills
  • Working experience on ServiceNow and Power BI
  • Ability to automate repetitive tasks.
  • Experience in automation or power shell scripting would be an added advantage.
  • Basic database understanding (SQL).
  • Experienced in Application support or Quality Analyst
  • Should be able to communicate with Project Managers and other technical leads.
  • Maintain a service-oriented environment focused on problem prediction, detection, and resolution.
  • Proven expertise to ensure high level security, accuracy, and efficiency, demonstrate attention.
  • Drive continual improvement through strategic and thoughtful solutions with an automation first attitude.
  • Willing to work in fixed US shift.

Requirements Summary

6+ years of Citrix Support experience, knowledge of ITIL framework, and ability to automate repetitive tasks