Receptionist

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are seeking a Receptionist to oversee the reception area and be the welcoming first point of contact for employees, clients, and visitors at our Global Headquarters in Boston, MA. The role requires a deep passion for customer service, a customer-centric mindset, and attention to detail.

Requirements

• 5-7 years of Front Office, Executive Assistant or Project/Team Coordination experience
• Bachelor's Degree preferred
• Excellent verbal and written communication skills
• Proficiency in Microsoft Systems including Outlook, TEAMS, Excel, Power Point, Word
• Understanding of ServiceNow (desired, but not required)
• Understanding of CCure Access Control and Envoy Visitor Management software (desired but not required.)
• Previous customer service experience strongly preferred
• Bilingual is a plus, but not required

Benefits

• health and financial benefits
• commuter support
• employee assistance programs
• tuition assistance
• employee resource groups
• collaborative workspaces
• ability to work remotely
• flexible work-life balance
• company culture based on learning, support of an engaged team, and an inclusive environment
• ability to contribute to charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement
• opportunities for professional growth and development