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Rentokil Initial Group
Regional Incident and Problem Manager
Join Rentokil Initial Group in Crawley as a Regional Incident and Problem Manager. Leverage ServiceNow skills to manage incidents and problem tickets effectively.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 15, 2025
Regional Incident and Problem Manager role involves managing incidents and problem tickets in a hybrid work environment. Responsibilities include coordinating responses to major incidents, managing problem tickets, and collaborating with regional teams to facilitate incident and problem management processes.
Requirements
- 2+ years of experience in IT support
- ITIL Foundation or higher
- Experience with ITSM tool ServiceNow
- Experience using Google GSuite
Requirements Summary
2+ years IT support experience, ITIL Foundation, ServiceNow experience, Google GSuite experience
