Renewal Account Manager - Global Partnerships and Channels. Negotiate renewal contracts, develop win/win negotiation strategies, and maintain customer relationships. Work with team to provide updates on renewal status and escalate when needed.
Requirements
- 5+ years of experience in Renewal Account Management capacity
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories
- Advanced proficiency with contract renewal processes
- Experience building relationships with peers and partners
- Excellent customer management skills; including sales, account management, and customer service
Benefits
- Opportunity to work with a global market leader in AI-enhanced technology
- Chance to make a difference in how organizations work and collaborate
- Collaborative and inclusive work environment
- Competitive salary and benefits package