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ServiceNow
Renewals Subscriptions Analytics Manager
Join ServiceNow as a Renewals Subscriptions Analytics Manager in Waltham, MA. Oversee renewal processes, ensure contract accuracy, and enjoy competitive benefits.
The Mothership
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Governance, Risk, and Compliance
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 3, 2025
We are seeking a detail-oriented and analytical Renewals Subscriptions Analytics Manager to support the renewal sales process. This role will ensure contract accuracy, entitlement compliance, and seamless transitions into new subscription terms.
Requirements
- 3+ years of experience in renewals operations, SaaS contract management, licensing compliance, or customer account support
- Strong understanding of SaaS subscription models, renewal workflows, and entitlement structures
- Advanced proficiency in CRM tools, BI tools for tracking renewals, analyzing usage data, and generating compliance reports
Benefits
- base pay of $121,700 - $213,000
- equity (when applicable)
- variable/incentive compensation
- health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- matching donations
- flexible time away plan
- family leave programs
Requirements Summary
3+ years of experience, strong understanding of SaaS subscription models, and advanced proficiency in CRM and BI tools
