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ServiceNow
Renewals Subscriptions Analytics Manager
Join ServiceNow in Munich as a Renewals Subscriptions Analytics Manager. Drive contract accuracy and compliance in SaaS renewals. 3+ years experience required. Benefits include growth opportunities and flexible work.
The Mothership
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 4, 2025
ServiceNow is seeking a detail-oriented and analytical Renewals Subscriptions Analytics Manager to support the renewal sales process by ensuring contract accuracy, entitlement compliance, and seamless transitions into new subscription terms.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Experience in renewals operations, licensing compliance, contract administration, or SaaS entitlements management.
- Strong analytical skills with the ability to interpret usage data, identify trends, and flag compliance risks.
- Deep understanding of subscription-based SaaS licensing models, renewal workflows, and entitlement structures.
- Proficiency in CRM tools and reporting platforms to track renewals and compliance.
- Strong attention to detail with the ability to identify discrepancies and resolve entitlement issues proactively.
- Excellent communication and collaboration skills to work cross-functionally with Sales, Legal, Finance, and Customer Success teams.
- Ability to manage multiple renewal cycles simultaneously, ensuring accuracy and compliance in all transactions.
Benefits
- Comprehensive benefits package
- Opportunities for professional growth and development
- Flexible work arrangements
- Diverse and inclusive work environment
Requirements Summary
3+ years of experience in renewals operations, SaaS contract management, licensing compliance, or customer account support, preferably in an enterprise software environment
