Reporting and Metrics Manager – IT Asset and Lifecycle Management, Vice President

The Reporting and Metrics Manager for IT Asset and Lifecycle Management is responsible for designing, delivering, and optimizing reporting frameworks that provide actionable insights across IT Asset Management (ITAM) and IT Lifecycle Management (ITLM). This role ensures accurate data collection, analysis, and reporting to monitor asset performance, lifecycle trends, compliance, technology obsolescence risk and cost optimization.

Requirements

• Develop and maintain dashboards and reports that provide visibility into IT asset inventory, lifecycle stages, utilization, costs, and compliance.
• Build custom analytics and reporting solutions to track asset health, performance, and lifecycle status across hardware, software, and cloud assets.
• Define, track, and report key performance indicators (KPIs) for ITAM and ITLM, including metrics like cost efficiency, compliance rates, lifecycle milestones, and asset utilization.
• Monitor and report on IT asset lifecycles, including acquisition, deployment, maintenance, upgrades, and end-of-life/disposition.
• Provide actionable insights to optimize lifecycle planning, ensuring timely refreshes and cost-effective asset decommissioning.
• Oversee data collection, validation, and integrity across ITAM and ITLM systems and tools (e.g., ServiceNow, Flexera, Snow Software).
• Work with IT teams to integrate data from multiple sources and ensure a unified reporting environment.
• Optimize ITAM/ITLM tools to improve reporting capabilities and automate repetitive reporting tasks.
• Partner with IT, procurement, finance, and compliance teams to align reporting objectives with organizational goals.
• Act as the primary contact for reporting-related inquiries from stakeholders, providing training and support as needed.
• Present findings and recommendations to senior leadership, influencing strategic decision-making.
• Generate detailed reports for compliance and audit purposes, ensuring accurate documentation of IT assets and lifecycle processes.
• Identify inefficiencies in ITAM and ITLM reporting processes and drive continuous improvement initiatives.
• Stay informed about industry best practices and emerging trends in IT asset and lifecycle management reporting.

Benefits

• Competitive salary range: $140,000 - $222,500 Annual
• Certifications (Preferred): Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP). ITIL (Information Technology Infrastructure Library) Foundation Certification. Data analytics certifications (e.g., Tableau, Power BI, SQL).
• Technical Skills: Proficiency in ITAM / ITLM tools (e.g., ServiceNow ITAM, Flexera, Snow Software). Advanced knowledge of reporting and visualization tools (e.g., Tableau, Power BI, Excel). Strong skills in SQL and database management for querying and analysis.