As a Resource Management Associate, you will support global business stakeholders and the Resource Management Shared Services team. You will be responsible for a broad range of activities, including pre-staffing, change management, monitoring incidents, and auditing and reviewing resource plans and forecasts.
Requirements
- 3-5 years of experience working in Resource Management / Shared Services / Business Operations
- Bachelor's degree in Business or Operations
- Understanding of Resource Management processes
- Ability to effectively communicate across all levels to address challenges
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Experience in ServiceNow highly preferred
- Detail-oriented with the ability to multitask in a demanding environment
- Strong critical thinking skills and a proactive approach to addressing challenges
- Experience in a team environment
- Willingness to work in flexi-timings
- Ability to learn quickly, work independently and meet deadlines
- Familiarity with enterprise PSA tools/resource automation systems and software (preferably Workday and Salesforce)