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ServiceNow
Retention Solution Consultant
Join ServiceNow as a Retention Solution Consultant in Waltham, MA. Leverage your technical expertise to enhance customer relationships and drive adoption.
The Mothership
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Strategic Portfolio Management
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 18, 2025
As a Retention Solution Consultant, you will partner with the Technical Account Management team to build strong customer relationships, identify technical challenges, and propose solutions to drive adoption and maximize customer investments. You will work across the ServiceNow ecosystem, requiring deep technical knowledge to position and deliver the best solutions to customers, ensuring customer satisfaction and driving long-term partnerships.
Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
- 1+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform
Benefits
- Opportunity to work with a global market leader and innovative AI-enhanced technology
- Chance to collaborate with Sales, Partners, Product Management, and the Leadership team
- Professional development and growth opportunities
- Competitive salary and benefits package
- Diverse and inclusive work environment
Requirements Summary
1+ years of pre-sales solution consulting or sales engineering experience, Proficiency with the ServiceNow platform, Bachelor’s degree in Business, Engineering, Computer Science, or a related field
