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Zscaler
SaaS Application Engineer
Join Zscaler in Bangalore as a SaaS Application Engineer. Leverage ServiceNow for ticket management, enhance collaboration tools, and enjoy great benefits.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 1, 2025
Zscaler is seeking an experienced SaaS Application Engineer to join its IT/Data Strategy team. The successful candidate will be responsible for troubleshooting application performance, usability, and configuration issues, documenting resolutions, and recommending improvements. The role requires expertise in managing SaaS enterprise collaboration tools, including administration, governance, and end-user support.
Requirements
- 4+ years of experience managing SaaS enterprise collaboration tools
- Expertise in Zoom, Slack, Google Workspace
- Hands-on experience in ticket management on ServiceNow app
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
Requirements Summary
4+ years of experience in SaaS application management, expertise in Zoom, Slack, Google Workspace, and hands-on experience in ServiceNow
