ICF

SaaS Platform and Operational Lead (Hybrid)

Join ICF as a SaaS Platform and Operational Lead in Rockville, MD. Leverage ServiceNow expertise to drive digital tech adoption. 5+ years in SaaS required.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 18, 2025

ICF is seeking an experienced SaaS Platform and Operational Lead and SME based in Rockville, MD to support adoption of emerging digital technologies and platforms, and the implementation and management of data sources that make these tools effective.

Requirements

  • 5+ years of hands-on experience with SaaS platforms such as ServiceNow, Okta, M365, Palantir, GitHub, Atlassian/Jira, Datadog, Qualtrics etc.
  • 5+ years of proven experience in software platform management, including team leadership and project management.
  • 5+ years of experience with software architecture, design patterns, and development methodologies.
  • US Citizen or Green Card Holder due to federal contract requirements
  • Must be able to obtain Public Trust clearance.
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Requirements Summary

5+ years of hands-on experience with SaaS platforms, 5+ years of experience in software platform management, 5+ years of experience with software architecture, design patterns, and development methodologies