As a Printer Technician for imageOne's Oak Park facility, you will be responsible for proactive and reactive services on devices, coordinating with technical partners, and promoting excellent customer service.
Requirements
- 1-3 years experience in printer repair
- HP, Xerox, and Lexmark manufacturer certifications (preferred)
- Knowledge and experience with IT ticketing systems
- ServiceNow and EA (preferred)
- Experience with 3rd party print-based solutions
- Printer Logic, HP Security Manager, and LRS (preferred)
- High attention to detail and follow through
- Excellent communication skills
- Professional attitude with a desire to learn and grow
- Proficient with Microsoft O365 suite
- Strong interpersonal and analytical skills
- Alignment with ImageOne core values
Benefits
- Competitive salary
- Medical, prescription drug, dental, and vision benefits
- Health savings account benefits
- Flexible spending account benefits
- Company paid life insurance
- 401k matching program
- Paid time off program
- Community Service Day
- Birthday off
- We Care Friday (Surprise Friday off)