Innovior

Salesforce Functional Consultant

Join Innovior as a Salesforce Functional Consultant to drive digital transformation. Leverage Salesforce expertise, including Lightning Flows and certifications, in a supportive team.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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DevOps
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Incident Management
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 24, 2025

Join our passionate team and be part of our exciting growth journey at Innovior, and help us shape the future of digital transformation! This is an exciting opportunity to join our recently established Salesforce practice, working alongside our Salesforce Platform Lead and Principal Account Director, to set up our practice from the ground up and get involved in setting up new ways of working.

Requirements

  • 3+ years of progressive experience in business analysis, and technology implementation in full life-cycle Salesforce engagements
  • A history of working in Professional Services/Consulting is strongly preferred
  • Experience facilitating workshops and eliciting business requirements and translating findings into User Stories and Process Maps
  • Strong communication and presentation skills. Able to effectively build materials, present and defend viewpoint to a variety of audiences.
  • Demonstrable capability as a Functional Consultant and have the technical aptitude necessary to understand data models, evaluate existing Salesforce instance and perform configuration.
  • Strong experience in designing, developing, and implementing Salesforce applications including Salesforce Lightning Flows, and other Salesforce automation
  • Deep understanding of the Salesforce Platform (Security model, limitations, etc.) to recognize best-fit solutions to solve key client challenges
  • Basic experience in wireframing, or prototyping.
  • Two or more current Salesforce certifications required such as: Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Platform App Builder, Experience Cloud, User Experience Designer, Sales Cloud or Service Cloud.
  • Able to deliver professional client communications in both a non-technical and technical manner with groups of stakeholders
  • Strong analytical and problem-solving skills with a high degree of initiative
  • Willingness to gain knowledge and develop skills through participation in Innovior’s Salesforce certification plan.
  • Solid business analyst and consulting skills, including engaging customers, obtaining requirements, identifying gaps, gathering information needed for application design and development.
  • Extensive experience as a Salesforce Consultant within an Agile development environment

Benefits

  • Exciting Work: We’re leaders in Intelligent Automation, Salesforce, Data & AI, Cloud, ServiceNow, and more—partnering with Australia’s biggest brands.
  • Supportive Team: Join a dynamic, friendly culture where we solve problems together and celebrate success.
  • Career Growth: Access training, mentorship, and cutting-edge tech to fuel your ambitions.
  • Inclusive & Forward-Thinking: We welcome diverse perspectives and encourage applicants from all backgrounds—even if you don’t meet every criterion.

Requirements Summary

3+ years of experience in business analysis and technology implementation, facilitation, communication and presentation skills, demonstrable capability as a Functional Consultant, and experience in designing and implementing Salesforce applications

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