Security Incident Remediation - Staff Program Manager

The ServiceNow Security Organization (SSO) is seeking an experienced Business System Analyst (BSA) to improve the post-incident Recovery lifecycle. This is a new role and new position, providing an opportunity for a very large impact by directly enabling the improvement of the state of ServiceNow’s security for the whole company and our customers.

Requirements

• 8+ years of experience as a Business System Analyst, Program Manager, or similar role within the Information Security domain.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Excellent demonstrable oral and written communication skills.
• Experience communicating with an executive audience.
• Experience developing and maintaining business process documentation.
• Experience maintaining and improving large complex datasets with meticulous detail.

Benefits

• Competitive salary and benefits package
• Opportunity to work with a global market leader
• Chance to make a positive impact on the company and its customers