KPMG in India is seeking a Senior IT ServiceNow professional with implementation and scripting experience on the ITSM module and other ServiceNow modules. The ideal candidate will have hands-on experience with ITIL processes, Service-now custom application design and development, and scripting skills.
Requirements
- Implementation and Scripting experience on ITSM module
- Experience with either one of the following SecOps / Discovery / HRSD / CSM / FSM / ITBM / Orchestration / Service Portal / CMDB / Service Mapping / Event Management / ITOM
- Good Communication and presentation skills, Client handling
- Java Scripting knowledge and hands on experience on it
- Hands-on with ITIL Process implementation
- Service-now for custom Application Design & Development
- Hands-on technical delivery including required documentation of cost-effective Service-now solutions
- Ability to create and Modify Workflows
- Hands-on design, development and deployment experience with the Service-now platform
- Hands-on migrating data from different tools into ServiceNow
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes
- Should have good integration experience using either one of the following – REST / SOAP / API / Web services
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Querying the table by using Glide Record, Referencing Glide List
- Debugging script, Creating and customizing UI and pages using Jelly
- Working with complex Log Files.
- Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly
- Designing of Macros and Formatters
- User Administration, Web Service Integration, User Interface Level Integration
- MID Server Integration
- Use of Import Sets for data loading from external file or database to the service-now.com
- Knowledge of ITIL V3 processes