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Cardinal Health
Senior Analyst, Facility and Security Technology
Join Cardinal Health as a Senior Analyst in Indiana, leveraging ServiceNow for facility and security tech support. Requires 4-8 years experience, Lenel/Milestone certification. Benefits include rotational shifts and diverse team collaboration.
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Governance, Risk, and Compliance
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 26, 2025
Facility and Security Technology provides technical support and solutions for facility and security risk management by creating security standards and deploying technology.
Requirements
- Provide intermediate to expert knowledge and support for all systems supported by the department
- Assist Supervisor to create Standard Operating Procedure (SOP) documents and maintenance thereof
- Manage ServiceNow ticket queue to ensure resolution within SLA parameters
- Perform project and service programming, third-party service vendor scheduling, and remediation of service issues
- Complete tasks as assigned by Facility and Security Technology management
- Complete daily operations, conducting routine maintenance and performance analysis on supported systems
- Participate in hardware/software lifecycle management
Benefits
- Rotational shifts
- On call support to clients
- Opportunity to work with diverse team
Requirements Summary
4-8 years of experience, Bachelor's degree in related field, Lenel and Milestone Certified, Adequate knowledge in networking concepts
