Senior Application Support Analyst

We are seeking an experienced Senior Application Support Analyst to join our Capital Markets Treasury Management Services (TMS) desk applications team. The successful candidate will be responsible for supporting strategic initiatives related to process improvement, release automation, proactive monitoring automation, and enforcing compliance across the applications. This is a fast-paced role that requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.

Requirements

• 5+ years of experience supporting production environment
• Minimum 2 years of experience in Capital Markets (Derivatives, Structured Products, Futures, Bonds)
• Prior in-depth experience in implementing and supporting large-scale production systems
• Experience with application troubleshooting using logs from Linux and/or Windows based software application
• Excellent knowledge or experience with ServiceNow, Confluence and Jira
• Good knowledge of monitoring tools (ITRS Geneos, Grafana) & Job Scheduler (Control-M)
• Knowledge of Shell/Python Scripting, Oracle/Sybase/Microsoft SQL Server, MQ, SOLACE
• Knowledge of Windows and UNIX environment
• Ability to write simple to complex SQL queries
• Analytical and fast-learning skills to analyze existing systems and liaise with business/development team for system improvement
• 24x7 on-call based on shift assigned for end of day monitoring

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Opportunities to do challenging work and take on progressively greater accountability.