Swift

Senior Application Support Engineer - DevOps

Join Swift in Manassas, VA as a Senior Application Support Engineer - DevOps. Ensure app performance, resolve issues, and enjoy competitive benefits.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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IT Service Management
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Problem Management
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 27, 2025

Join our team as a DevOps Specialist, where you'll ensure seamless application performance and deliver top-notch technical support, guaranteeing smooth operations and swiftly resolving any challenges that arise.

Requirements

  • Resolve moderately complex problem management issues
  • Assist in supporting audit processes
  • Leverage automation and scripting
  • Demonstrate knowledge of CI/CD tools, UNIX/Linux operating systems, Ansible and Playbooks, and ServiceNow
  • Possess basic knowledge of Oracle and other databases
  • Document deployment steps and validate in test environments
  • Troubleshoot and restore system processing during incidents and problems
  • Participate in agile/scrum or related collaborative workflows

Benefits

  • Competitive base salary and bonus opportunity
  • Medical, dental, vision and life insurance with no premium costs
  • Retirement plan plus matching 401k

Requirements Summary

Degree in Computer Science or equivalent experience, experience working in a Linux environment, proficiency in scripting languages