Senior Associate - ServiceNow - ADV US

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.

Requirements

• Design and deliver consulting and technical methodologies around the ServiceNow platform
• Design, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management.
• Support the team responsible for the implementation and administration of the ServiceNow installation,including managing system configurations, gathering and documenting user and process requirements,developing workflow customizations, and performing quality assurance testing and user acceptance testing.

Benefits

• Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection