Eurofins

Senior Associate-IT

Join Eurofins in Bengaluru as a Senior Associate-IT. Leverage ServiceNow for technical support, manage Microsoft tech, and enjoy benefits like gym membership.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 24, 2025

Eurofins Scientific is an international life sciences company that provides analytical testing services to clients across multiple industries. The company is looking for a Senior Associate-IT to join their team in Bengaluru, India. The ideal candidate will have 5 years of experience in product/technical support, particularly in Microsoft technologies, and will be responsible for ensuring the deployments, infrastructure requirements, and technical support of Eurofins’ in-house applications are managed in a controlled and effective way.

Requirements

  • Minimum 05 years’ experience in Product/Technical Support (L2) especially supporting Microsoft technologies.
  • Bachelor’s Degree in Computer Science/MCA or any other Bachelor’s degree with the proper experience.
  • Strong knowledge in application infrastructure projects, especially.Net based applications.
  • Strong knowledge in IIS.
  • Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022).
  • Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance.
  • Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc.
  • Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage).
  • Good to have working experience with Infrastructure as a code (IaC).
  • Working experience with ITIL concepts.
  • Basic understanding of Infrastructure, Operations and Networking concepts.
  • Basic understanding of DevOps concepts.
  • Knowledge on DevOps tools like Octopus would be an added advantage.
  • Basic knowledge of cloud computing (Azure is preferred).
  • Ability to think critically and creatively to solve problems.
  • Detail oriented and dedicated to quality work.
  • Excellent attention to detail and quality.
  • At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail)

Benefits

  • Gym membership
  • Company pension scheme
  • 24/7 Employee Assistance programme (Offering Legal, Financial, Medical advice and counselling), and many more

Requirements Summary

5 years of experience in product/technical support, bachelor's degree in computer science, and strong knowledge in application infrastructure projects