ServiceNow

Senior Business Product Manager

Join ServiceNow as a Senior Business Product Manager in Atlanta, GA. Drive product strategy for Integrated Risk, leveraging AI and risk management expertise. 8+ years required.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Governance, Risk, and Compliance
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Problem Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Risk and Compliance
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Certified Implementation Specialist - Third-Party Risk Management

Job description

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Posted on:
 
March 4, 2025

ServiceNow is seeking a Senior Business Product Manager to develop and maintain the product roadmap for Integrated Risk across the enterprise. The ideal candidate will have experience in leveraging AI, domain experience in risk management, and a strong understanding of integrated risk management principles.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Domain experience preferred in one more more: SOC, Internal Audit, Cyber Security, Security, Vendor Risk, Business Continuity, Ethics policies and compliance.
  • An experienced product manager adept at working cross-functionally via the four-in-the-box (4ITB) model to build seamless, end-to-end experiences that deliver value.
  • A strategic thinker with a high degree of detail orientation who is capable of defining and driving meaningful outcomes that improve satisfaction, deliver key results and elevate adoption/usage.
  • A problem solver who is excellent at defining the problem, ensuring it is the right problem to solve and then working relentlessly to solve it holistically.
  • Collaborative with the ability to motivate teams, drive engagement, synthesize various opinions/inputs and influence/inspire alignment
  • You have a strong history of shipping products that users love with demonstrable success
  • You can take in evidence, integrate information from multiple sources, derive meaning from it, and make critical decisions in a fast-paced environment
  • You have strong technical knowledge and the ability to work closely with world-class engineering partners to devise strategies, solve for complex system interdependencies, and build performant and scalable solutions to serve customer-facing applications.
  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in slides; comfortable in business as well as technical discussions
  • Innovative – always exploring the art of the possible and dreaming big.
  • Proven experience as a Product Manager, preferably in the risk management or financial services industry.
  • Strong understanding of integrated risk management principles and best practices.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Ability to work effectively in a fast-paced, dynamic environment with multiple priorities.
  • Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

Benefits

  • Equal Opportunity Employer
  • Accommodations
  • Export Control Regulations

Requirements Summary

The ideal candidate will have 8+ years of experience as a Product Manager, preferably in the risk management or financial services industry, with a strong understanding of integrated risk management principles and best practices