.svg)
T. Rowe Price
Senior Desktop Support Analyst
Join T. Rowe Price in Sydney as a Senior Desktop Support Analyst. Leverage 4+ years of experience to enhance user experience with desktop solutions. Competitive salary and growth opportunities.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Service Portal
Strategic Portfolio Management
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 18, 2024
We are a premier asset manager focused on delivering global investment management excellence and retirement services. The Senior Desktop Support Analyst will be responsible for designing, implementing, and monitoring desktop solutions to improve the overall user experience.
Requirements
- Minimum of 4 years experience with Desktop Support
- Self-starter capable of excelling in multicultural environment, based in APAC region
- Detail oriented
- Strong English written and verbal communications skills
- MS Office 365 troubleshooting skills (Advanced level)
- Interpersonal skills, with the ability to work with all levels of management
- Competent working with SCCM and packaged software installs
- Competent working with ServiceNow
- Good understanding of the Anti-Virus infrastructure and security procedures
- Demonstrate a good understanding of the Windows and Mac Operating Systems and the infrastructure that supports them
- Good understanding of mobile devices and enterprise solutions that support them
- Ad-hoc weekend and off hours support
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development
Requirements Summary
4+ years of experience in Desktop Support, self-starter, detail oriented, strong communication skills, and technical skills in Windows and Mac Operating Systems, SCCM, ServiceNow, and Anti-Virus infrastructure
