Senior Director, Global L&D Shared Services

The Senior Director of Global Learning & Development Shared Services will lead a dynamic team responsible for delivering innovative, data-driven learning, creative services, quality assurance, and communication services. This role is pivotal in simplifying complexity, fostering growth, and driving success globally.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 10+ years’ experience in a senior leadership role within a learning and development function.
• 10+ years’ experience in Learning and Development, with a clear career progression in roles focused on instructional design, curriculum development, training delivery, or learning strategy within a corporate or enterprise environment.
• Bachelor’s degree in Instructional Design, Education Technology, Cognitive Science, I/O Psychology or related field.
• Excellent communication, collaboration and interpersonal skills.
• Ability to lead and inspire a diverse team.
• Experience analyzing data to measure learning effectiveness, identify gaps, and drive continuous improvement.
• Expertise in process improvement methodologies (e.g. Lean, Six Sigma).
• Knowledge of learning management systems and instructional design principles.
• Vendor Management.

Benefits

• Competitive salary and benefits
• Opportunity to work with a global market leader
• Collaborative and dynamic work environment
• Professional growth and development opportunities
• Diverse and inclusive workplace